Business identity
We review the trade licence, business name, and contact details before a supplier can quote.
Trust & Safety
What we check — and what we do not promise.
PARTAT is a marketplace, not the seller. Being transparent about that boundary is more useful than a badge that implies more than it delivers.
Supplier verification
Verified badge
The badge means we reviewed the business identity and the shop is active on PARTAT. It is not a warranty on any individual part or transaction.
Quotation standards
Every quotation must state condition, price, warranty period and expected delivery time, so offers stay comparable.
Your data
Customer contact details are not published. Suppliers see only what a request needs: the vehicle and the parts.
We do not claim
- We do not inspect parts physically before they ship.
- We do not hold payments in escrow, and we are not party to the sale.
- A verified badge is not a guarantee of quality, refund, or delivery date.
- We do not publish statistics unless the sample behind them is large enough.
If something goes wrong
- Message the supplier from your request first — most issues are a description or fitment mismatch.
- If that stalls, contact PARTAT support on WhatsApp with the request number and photos.
- We review the conversation and the quotation. Suppliers with repeated unresolved complaints lose their verified status and can be removed.
Reviews
Reviews can only be left by a customer who accepted a quotation on that supplier. We do not delete negative reviews, and suppliers cannot pay to remove them.
Report a problem
Support is on WhatsApp during working hours.